Contact Us
Last updated: May 19, 2026
We’re here to help. Choose the method that works best for you.
Customer service hours
Monday – Friday, 9:00 AM – 6:00 PM Eastern Time (ET)
Closed on New Year’s Day, July 4th, Thanksgiving Day, Christmas Day.
info@ksubiishop.com
We respond within 24 business hours (usually same day during business hours).
Phone
+1(347)-348-9231
Please have your order number ready. If you reach voicemail, leave your name, order number, and callback number – we will return your call within 1 business day.
Business & return address (no public storefront)
31-11 70TH STREET, EAST ELMHURST, NY 11370, United States
This is our official business and return address. Ksubiishop operates exclusively online – there is no physical retail store open to the public. Do not visit for walk-in shopping or order pickups.
For returns
Follow the instructions in our Return & Refund Policy before shipping to the above address.
Contact form
You can send a message directly from our website. The form asks for your name, email address, order number (optional), and your message. We typically reply within 24 business hours. (The form is available on this page.)